No matter what we’re trying to resolve, coming up with the right diagnosis isn't always simple. In recent months, I've struggled with the functionality of some new Google-Nest thermostats, and on repeated occasions, I’ve been so narrowly focused on these specific devices, that I forgot that "it takes two to tango".
In my whole myopia, I had forgotten that my heating furnace could play some role attributed solely to my thermostats' behavior. That let me to take a serious, long look at the furnace and, to make a long story short, I finally determined that it was indeed the source of all my troubles. I have tried this with ski boots when the main problem was not canting, but their longitudinal placement on my skis, or in struggling with ski-tuning issues when my technique constituted in fact the insurmountable hurdle.
We always learn a lot from our self-administered sloppy diagnostics. Isn't it a common mistake we all make when trying to resolve a problem? We're so obsessed with one piece that we conveniently forgot that it might be perfectly linked to another one in the overall puzzle? What I just described is one of the most universal cognitive traps we humans fall into.That’s what is called “tunnel vision” or “fixation error”. When something isn’t working, the mind instinctively narrows its focus to the most obvious or most recently changed component. In that most recent case, the new thermostats were the shiny, suspicious newcomers, so they drew all the attention. Meanwhile, the furnace, the “old reliable maid”, quietly escaped my angry scrutiny.
If you’re curious to find out the causes for this weird way of thinking, read tomorrow’s blog...






