Wednesday, August 14, 2013

"You can expect what you inspect"

This is a famous quotation from William Deming, the American statistician, professor, author, lecturer and consultant who became so instrumental behind Japan's economic raise after World War II.

In saying “you can inspect what you expect,” he meant that by inspecting the inputs and the process more, the outputs can be better predicted, and inspected less.

This is exactly what I must do on a daily basis to make sure that shortcuts and pesky, nasty surprises don't occur during the construction of our new home. Inspection is an expected daily occurrence!

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