Bed & Breakfast anyone?

While in Aspen, I decided, against my intuition, to try a stay in a small bed and breakfast, called the Snow Queen Lodge.

When I booked, the pictures I saw online looked okay and the satisfaction index from previous guests encouraging enough for me to take the plunge.

When we arrived, the lodge looked quite charming from the outside and since nobody was present we picked up the instructions posted on the door to complete our own check-in. The room we got barely locked and was tiny, not to mention the bathroom designed for Lilliputians.

Later, we met the innkeeper who – as Trump says – was all talk, no action. When we returned to our room after diner, its smelled kind of stuffy. We tried to open a window. One was broken and the other one was stuck and hard to slide up.

Lighting, room amenities and mattress comfort were lamentable, but what did it to us was when on five occasions during the entire night we were awoken by a rumbling, earthquake-like noise from the heating furnace that sat in the basement just below us. What a nightmarish night!
 
The next morning, we tried to let the innkeeper and the 92 years old owner know, but that didn't seem to phase them a bit. I guess charm comes with a very steep price; one we aren't willing to pay again!