Folks who can't take notes...

On a daily basis, I'm confronted with business people who run complex projects and yet seem totally incapable of taking notes. So what happens is no surprise, things fall constantly through the cracks, deadlines are missed and huge mistakes are made.

Their smart phone can't do it all and unless people make the effort to write things down (even on their electronic devices) they can't effectively manage their day-to-day activities.

The French are a bit anal-retentive when it comes to taking notes, but right there is probably one of them best managerial skills!