We love our Bosch dishwasher. It’s perfectly conceived and engineered, works well, is silent and now after more than 8 years of intense use, still cleans impeccably.
This said, and in spite of its solid track record, we recently had a problem that posed a real challenge to me. After a wash, the water was still pooling at the bottom of the appliance.
I got the printed instructions for the device that I always keep, went through its troubleshooting section and couldn’t find a solution, yet alone my particular problem.
I persisted and went on line and providentially stumbled on a recent Bosch video addressing my situation, that was deliberately ignored in the printed brochure, presumably because it had never happened or was simply too rare an occurrence to even be mentioned in the brochure 8 or 9 years ago.
The video, accompanied with a written description, is clear, perfectly produced and helped me resolve my clog problem that was a very serious one as it involved a large piece of plastic film sucked up by the pump!
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