Someone felt my pain!

In the last two blogs, I've described the ordeal I went through while trying to fix a defective screen door. Well, since that time, my struggles (and dissatisfaction) have been noticed and heard by someone working at the company in question.

 

That's right; an employee whom I guess was cruising search engine results and stumbled upon my post. That individual suggested that I contact the company to get my problem fully resolved. Of course, I intend to take full advantage of this offer, but my point today is that the web is a place where voices can finally be heard, somewhere, somehow... Wow!